X-OPP CRMX-OPP Task
A lead becomes a viewing task.
X-OPPDeveloped by Delemon Technology, Dubai
Operate your business from one connected product ecosystem.
X-OPP connects customer, property, project, employee, finance and reporting workflows. Start with the product that solves the immediate problem, then connect more as you grow.
- 11
- connected products
- 5
- areas of work
- 1
- shared record
- Workflows configured around your process
- Business rules for follow-up and approvals
- A live view of performance and pending action
- Connect products without rebuilding master data
Eleven connected products.
One controlled business process.
One controlled business process.
Real estate sales
Property operations
Healthcare
People, projects & finance
01 — The problem
Several applications. Work still runs on spreadsheets and messages.
Many businesses own several applications but still cannot see the full path from customer enquiry to operational action and financial result. X-OPP creates a connected record of that work.
Key processes still run through spreadsheets, messages and personal follow-up
Data is copied between teams
Reports arrive late
Managers cannot see the path from enquiry to action to financial result
Enquiry
Follow-up
Property
Deal
Finance
Report
One connected record from enquiry to financial result
02 — The ecosystem
Each product solves a focused need. Together they share one record.
Connected implementations create additional value because customer, property, employee, project and finance records move through one controlled business process.
X-OPP RealtyX-OPP CRM
A matched property becomes an opportunity.
X-OPP CRMX-OPP Fin
A closed deal creates commission and finance records.
X-OPP PropX-OPP BI
A lease expiry creates a renewal workflow and management alert.
03 — Products
Find the right starting point for your business.
Eleven products across five areas of work. Start with the business need in front of you and connect the rest when you are ready.
Real estate sales2 products
X-OPP CRMControl real estate leads, follow-up and conversionX-OPP RealtyOrganise project and property inventory
From enquiry to shortlist to deal.
Business management3 products
X-OPP OneConnect departments and core operationsX-OPP TaskManage projects, tasks, deadlines and evidenceX-OPP HRAdminister employees, attendance and payroll inputs
Approvals, people and delivery on one record.
Property & finance2 products
X-OPP PropManage leases, tenants, collections and maintenanceX-OPP FinConnect accounting with operational activity
Leases, collections and accounts in step.
Healthcare2 products
X-OPP MedCoordinate clinic and healthcare administrationX-OPP CostPrepare clinical costing and finance analysis
Clinic operations and traceable costing.
Marketing & reporting2 products
X-OPP SocialPlan social campaigns and content productionX-OPP BICreate management dashboards and exception reports
Campaign research through to management packs.
X-OPP
Shared master data
Connected records
CustomerPropertyEmployeeProjectFinanceReport
04 — AI and business rules
AI with an operating purpose.
X-OPP uses AI where it can organise information, reduce repetitive work or draw attention to a decision. Your organisation defines the data, permissions and business rules. Users review important recommendations before action.
- Lead management
- Prioritise follow-up and suggest suitable properties from recorded buyer requirements
- Reporting
- Summarise material changes, overdue actions and exceptions for management
- Task management
- Create or prioritise tasks from approved events, deadlines and templates
- Marketing
- Organise keyword, audience and project research into content briefs
- Healthcare costing
- Flag unmapped data, unusual allocations and reconciliation items
- Finance
- Identify incomplete records, unusual transactions and overdue receivables
Business rule · Illustrative
01 · Trigger
Valuable lead received
02 · Rule
No follow-up within the agreed period
03 · Action
Escalate to the sales manager
04 · Notify
Alert the assigned agent
05 · Report
Add to the overdue actions summary
05 — Business rules
Rules that follow the way your business works.
Follow-up, approvals and exception reporting run on rules your team agrees, not on personal memory. Choose a rule to see how it runs.
Lead follow-up escalation
X-OPP CRM
- WhenA high-value lead is assigned to an agent
- IfNo call or message is recorded within 2 hours
- ThenEscalate to the sales manager
- AlsoCreate a follow-up task with a new deadline
- ReportAdd it to the overdue actions summary
Logged on the record it touchedIllustrative · set to your own process
- Your process
- Roles
- Rules
- Approvals
- Reports
06 — Why Delemon Technology
Software shaped by real estate marketing and operations.
Delemon Technology combines software development with hands-on marketing and real estate operating knowledge. X-OPP converts those practical requirements into configurable products and workflows, and the same operating approach extends to healthcare and service businesses that need controlled workflows and faster reporting.
About Delemon and X-OPPThe team understands
- How leads enter from digital campaigns
- How salespeople work with project and inventory data
- How managers monitor conversion
- Why disconnected reporting slows decisions
07 — Industries
Built for real estate, healthcare and service businesses.
Focused products for teams with different processes, connected by the same operating foundation.
Real estate brokerages and developers
Leads, follow-up, project inventory and conversion reporting
Explore X-OPP CRMProperty managers and landlords
Units, leases, collections, maintenance and owner reporting
Explore X-OPP PropClinics and healthcare groups
Patient administration, appointments, billing and clinical costing
Explore X-OPP MedMulti-department businesses
Approvals, purchasing, people and management reporting
Explore X-OPP OneMarketing teams and agencies
Content calendars, campaign research and approvals
Explore X-OPP SocialFinance and management teams
Connected accounts, month-end review and dashboards
Explore X-OPP Fin08 — Management reporting
A live view of performance and pending action.
Monitor key measures, compare performance, investigate exceptions and receive scheduled reporting without waiting for several teams to combine spreadsheets.
Explore X-OPP BIAll values shown are illustrative
09 — Implementation
Every rollout begins with your process and data.
X-OPP combines configurable software with practical implementation support, so the product reflects the business that will use it.
- 01
Discover
Map current systems, users, data, approvals, reporting needs and operational pain points.
- 02
Design
Confirm the module scope, roles, workflows, integrations, data migration and reporting structure.
- 03
Configure
Build the approved setup and prepare test data, rules, permissions and dashboards.
- 04
Validate
Run user testing with real scenarios and correct gaps before launch.
- 05
Launch and improve
Train users, monitor adoption and refine reports or workflows based on controlled feedback.
10 — Security and access
Role-based access with a clear approval history.
Each implementation defines which companies, branches, teams, records and actions a user can access. Management can review who performed or authorised an action.
- Access defined by company, branch, team, record and action
- Approval steps on sensitive workflows
- History of who performed or authorised an action
- Hosting, backup, retention and integrations confirmed in the technical scope
11 — Customer experience
Trusted at the front line
Feedback from teams using X-OPP products in their daily operations.
"
Since implementing X-Opp Real Estate CRM, our team has seen a massive boost in productivity. Lead tracking, follow-ups, and property listings are now organized in one place.
Imran Tahir
X-OPP CRM
12 — FAQ
Questions, answered
What is X-OPP?
X-OPP is a connected business software ecosystem developed by Delemon Technology L.L.C in Dubai. It brings together ERP, real estate sales, property operations, project delivery, workforce administration, finance, healthcare operations and management reporting in one expandable product family.
Do we need to implement every product at once?
No. Start with the product that solves the most immediate problem, then connect additional modules as the organisation grows. Connected modules share customer, property, employee, project and finance records, so the same master data is not rebuilt.
Which X-OPP product should we start with?
It depends on where work is slowing down. Real estate sales teams usually start with X-OPP CRM and X-OPP Realty, landlords with X-OPP Prop, clinics with X-OPP Med, and multi-department businesses with X-OPP One. A workflow discovery session confirms the right starting point.
How does X-OPP use AI?
X-OPP uses AI where it can organise information, reduce repetitive work or draw attention to a decision. The organisation defines the data, permissions and business rules, and users review important recommendations before action.
Can workflows follow our own approval rules?
Yes. Approval stages, limits, roles and escalation rules are configured around your approved business process, including routing requests by value and authority level.
How is access to data controlled?
X-OPP is designed for role-based access. Each implementation defines which companies, branches, teams, records and actions a user can access. Sensitive workflows can include approval steps and history so management can review who performed or authorised an action.
What does implementation involve?
Every rollout follows five stages: discover, design, configure, validate, and launch and improve. It begins with process and data discovery so the product reflects the business that will use it.
Which industries is X-OPP built for?
X-OPP is shaped by Delemon's real estate marketing and technology experience, and serves real estate brokerages and developers, property managers, clinics and healthcare groups, marketing teams and multi-department service businesses.
More answers in Resources & FAQs.
Workflow discovery
Tell us which process is slowing your team down.
We will review the current workflow, identify the right X-OPP starting point and outline the data, configuration and implementation work required.